THE EST.TRAVEL EXPERIENCE
EST.Travel crafts one-of-a-kind experiences in Asia that excite, challenge, and educate. We specifically employ travel enthusiasts with extensive knowledge within the region to ensure that the experience and service you receive is the best in the business.
TAILOR-MADE ITINERARIES
Utilising the expert knowledge of our in-country staff, we observe a philosophy of bespoke travel, creating custom itineraries for each individual client. Because of this, we are the first-choice destination management company for clients with specialist interests requiring highly-skilled agents and knowledgeable people on the ground in destinations.
OUR COMMITMENT TO YOU
EST. Travel understands the benefits of a good working relationship. With all our clients, we share a common commitment to quality and the delivery of authentic travel experiences.Our high level of service and professionalism will never be compromised, regardless of the client or destination. To that end, we offer the following:
TIMELY AND PROFESSIONAL SERVICE
A timely response
We know that a fast response is imperative for success in our industry and, as your partners on the ground, we are committed to responding to every inquiry the same day or, at the most, within 48 hours.
A professional organisation
We use the internationally recognised and fully-integrated travel software TOURPLAN Our reservations and operations teams receive complete and regular professional training while our organisation allows us to deliver fast and consistent service and seamless itineraries through each of our destinations.
TRAINING AND QUALITY
High quality service on the ground
From the use of high-quality vehicles to our thorough guide-training programs, we are committed to providing the highest quality of service possible. Our preferred suppliers are all subject to regular and rigorous training programs to ensure that quality is always at a high standard.
Consultative and well trained staff
We ensure our teams are the most knowledgeable and qualified in the business through industry-leading, comprehensive training programs.
DEDICATION & EXPERTISE
Specialised teams and personal service
Whether it be about MICE, Adventure, Luxury or general travel, we have specialised teams in each destination waiting to deliver personalised services tailored specifically to each request.
An investment in product development
Because authenticity and innovation are at the heart of EST.Travel, we have specialised product teams in each of our destinations. With local experts who live and breathe our destinations, we ensure that all of our travel products are as authentic as possible.